Wednesday, February 25, 2026
Zonda, a top provider of data-backed housing market intelligence and digital solutions for the U.S. homebuilding industry, has acquired Eliant, Inc., an established leader in customer experience (CX) management for homebuilders. With this acquisition, Zonda aims to strengthen its ability to transform the homebuying experience by helping builders better understand homebuyers, enhance satisfaction, and increase referral-driven growth in a competitive environment.
Today’s homebuilding market demands a deeper understanding of consumer expectations, and this move positions Zonda to better support builders through powerful customer insight. Eliant’s strong CX platform which captures feedback, surveys, and performance trends will now benefit from Zonda’s data expertise and advanced technology stack. Together, the companies will enable builders to turn customer sentiment into meaningful business intelligence that can improve operations and guide better decision-making across the buyer journey.
With integration underway, Zonda plans to merge its TrustBuilder platform with Eliant’s Reviews system. This combination will create a single, comprehensive platform focused on transparent ratings and reviews of homebuilders. The new unified tool will be featured on NewHomeSource, the most widely used new-home listings site in the country. As a result, prospective homebuyers will gain an unbiased, data-rich view of builder performance and customer satisfaction before making purchasing decisions building greater confidence and trust throughout the search process.
Jeff Meyers, CEO of Zonda, expressed the significance of this acquisition, stating:
“This acquisition represents an exciting evolution in how we serve the homebuilding industry. By integrating Eliant’s powerful CX capabilities into our platform, we’re creating a comprehensive solution that empowers builders to attract buyers, optimize performance, and make smarter, insight-driven decisions.”
Echoing this perspective, Eliant CEO Bob Mirman emphasized the united mission behind the partnership:
“Eliant and Zonda share a common goal helping homebuilders put the customer at the center of everything they do. By combining our deep CX expertise with Zonda’s technology and trusted data platforms, we’re delivering an unmatched experience for builders and homebuyers alike.”
As customer expectations continue to rise, the ability to offer exceptional service from discovery to purchase has become a defining advantage for homebuilders. By incorporating Eliant’s CX capabilities, Zonda is reinforcing its strategy to help builders deliver superior experiences, strengthen customer trust, and drive long-term loyalty. This acquisition establishes both companies at the forefront of CX-driven innovation, helping the industry lean more confidently into a data-first, customer-focused future.
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