NLX Conversational AI Adds Voice Tech for Hands-Free Navigation

NLX, the AI platform powering advanced conversational experiences for all, today announced that its patented Voice+ technology now enables end users to navigate websites and mobile applications, as well as perform digital tasks, through spoken conversation--no typing, clicking, or scrolling required. Users tell the AI agent what they want, and the agent responds and takes action. 

"NLX Voice+ is the next step toward natural language becoming the new user experience," said Andrei Papancea, NLX co-founder and CEO. "Now it's practical for any brand, entrepreneur, or builder to make their digital experiences voice-enabled and deliver a low-friction, fast, and convenient way for their users to engage." 

As part of the launch, NLX is rolling out a month-long, out-of-home campaign in New York City and San Francisco, giving consumers the opportunity to experience Voice+ and enter for a chance to win $1,000. In New York, the campaign will feature ads across buses and subway trains, in Times Square, and on a prominent wallscape at 480 7th Avenue and W. 36th Street. In San Francisco, ads will appear on transit shelters throughout the downtown area, particularly in and around the Financial District.

"The best way to understand the power of Voice+ is to experience it. Once people do, it becomes clear why NLX is setting the standard for the future of conversational AI," added Papancea.

Potential use cases for the newly enhanced Voice+ technology include:

• Ordering takeout for the family while you wait in the carpool line without having to scroll or tap the in-car console screen.
• Searching for outfit options and accessories for a night out, adding items to your cart and checking out using just your voice.
• Mechanics getting car repair information without needing to put down their tools.

Conversational experiences using Voice+ are created and managed using the NLX no-code platform, allowing business teams to make changes to conversation flows without requiring engineering resources. Previously only available to enterprise customers, NLX recently made its platform available for anyone to build and deploy AI-powered conversations, and Voice+ is a part of that.

NLX was inspired by the experience of building a conversational AI platform from the ground up for a global Fortune 100 financial services company. That process revealed an unmet need in the marketplace: the ability for enterprise brands to efficiently build and scale leading-edge conversational AI solutions for any business function. It also informed key NLX differentiators, including no-code implementation and development that allows non-technical teams to create and manage their own conversational applications at scale. NLX is compatible with any existing technology stack, including first- and third-party AI technologies.

Recommended News

• Laivly & Procedureflow Partner to Boost Contact Center AI
• Landis Launches Early Access for Teams Unify Contact Center
• Pearson, Cognizant to Drive Learning & Workforce Skills 

To join our expert panel discussions, reach out to sudipto@intentamplify.com

Source – Prnewswire