Wednesday, February 18, 2026
Maxtec, a company under the QBS Technology Group, has formed a strategic partnership with Atera to introduce autonomous, AI-powered IT management solutions across southern and eastern Africa. As businesses increasingly depend on efficient IT systems to support operations, this collaboration aims to help organizations streamline workflows, improve response times, and enhance service delivery through intelligent automation.
Through this alliance, Maxtec will combine its strong regional expertise in delivering and supporting customized IT solutions with Atera’s advanced autonomous IT platform. Atera has positioned itself as a pioneer in AI-driven IT management by integrating remote monitoring and management (RMM), help desk, ticketing, and patch management into a single unified platform. In addition, its patented AI agents and AI Copilot capabilities allow IT teams to automate routine tasks, detect issues faster, and generate real-time diagnostics and scripts.
As a result, businesses and managed service providers (MSPs) across the region will gain access to powerful automation tools that reduce manual workloads and improve operational efficiency. Moreover, Atera’s platform helps organizations address common IT challenges such as fragmented tools, reactive troubleshooting, talent shortages, and time-consuming manual processes. Instead of relying on multiple disconnected systems, IT teams can now manage everything through one intelligent platform.
At the same time, Maxtec will play a crucial role in ensuring successful implementation and adoption. By offering localized onboarding, hands-on training, and continuous technical support, Maxtec will enable organizations to maximize the benefits of Atera’s technology quickly. Consequently, companies can resolve technical issues faster, improve overall service quality, and scale their IT operations without needing additional staff.
Cherene Loots, Atera Product Manager at Maxtec, said:
“Our partnership with Atera allows us to bring a truly differentiated, AI-first IT management platform to the African market. By combining Atera’s innovative autonomous IT capabilities with Maxtec’s regional expertise and customer-centric approach, we are helping organisations and service providers work smarter, resolve issues faster and deliver a consistently higher level of service.”
Furthermore, Atera sees Africa as a key growth region with strong potential for AI adoption in IT operations. By partnering with Maxtec, Atera aims to expand its reach and support organizations in modernizing their IT infrastructure with intelligent automation.
Dani Lambiase, business partner manager at Atera, said:
“Atera is excited to welcome Maxtec into our family of distribution partners in Africa. We’re confident that our partnership with Maxtec will result in growth and significantly benefit our clients in the region. South Africa represents a powerful growth opportunity for Atera. Our partnership with Maxtec empowers MSPs and technology companies with modern, AI-powered IT solutions, accelerating innovation and enabling the local IT ecosystem to fully realise the value of AI.”
Overall, this partnership represents an important step toward transforming IT management across Africa. By combining AI-powered automation with strong regional support, Maxtec and Atera are enabling organizations to improve efficiency, strengthen IT performance, and prepare for future digital growth.
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