Flair Airlines & Netcore Cloud Partner to Transform AI Customer Engagement

Netcore Cloud, a global leader in Agentic Marketing, has announced a strategic partnership with Flair Airlines, Canada’s independent ultra-low-cost carrier, to elevate customer engagement through its AI-driven digital experience platform. This collaboration marks a significant step in Flair Airlines’ digital transformation journey, enabling it to deliver highly personalized, seamless, and data-driven interactions across all customer touchpoints.

Flair Airlines was looking for a technology partner with strong aviation expertise one that could reimagine its customer experience and design a future-ready AI roadmap. After evaluating several providers, Flair selected Netcore Cloud for its deep domain knowledge, global airline success stories, and its shared vision of enhancing traveler engagement through meaningful, AI-led personalization.

Through this partnership, Flair Airlines will leverage Netcore Cloud’s AI-powered marketing and engagement platform to deliver tailored experiences that respond to each customer’s preferences and travel behavior. The integration aims to not only increase customer satisfaction but also drive ancillary revenue growth by turning every interaction into a personalized opportunity.

Kalpit Jain, Group CEO of Netcore Cloud, said, “Flair embarked on a transformation from being a no-frills carrier to becoming a meaningful part of every customer's travel experience. Our role extended beyond technology - we helped embed a culture of AI-driven personalization that fuels ancillary revenue growth and strengthens long-term customer loyalty.”

The collaboration underscores Flair Airlines’ commitment to innovation and digital excellence, positioning it as a forward-thinking airline that prioritizes customer-centric, frictionless digital experiences. With Netcore Cloud’s AI capabilities, Flair can now deliver contextual messaging, predictive insights, and intelligent engagement campaigns that adapt in real time to customer behavior.

This alliance represents more than a technology upgrade it’s a strategic move toward building long-term loyalty through emotional intelligence and personalization at scale. As the aviation industry continues to evolve post-pandemic, such partnerships highlight how AI and automation are reshaping how airlines connect with passengers.

Ultimately, Netcore Cloud’s partnership with Flair Airlines exemplifies how advanced AI technologies and Agentic Marketing frameworks can transform a budget airline into a digitally intelligent, customer-first brand setting a new standard for affordable yet highly personalized air travel experiences in Canada and beyond.