Tuesday, February 10, 2026
Dialpad has announced a new global distribution partnership with TD SYNNEX, marking an important step in expanding access to AI-powered business communications and agentic solutions worldwide.
The partnership brings together Dialpad’s AI-first communications platform and TD SYNNEX’s extensive global partner ecosystem. Through this collaboration, TD SYNNEX’s international network of trusted technology partners will now be able to offer Dialpad’s unified communications (UCaaS), contact center (CCaaS), and Agentic AI solutions to businesses across multiple regions.
At the heart of the partnership is a shared focus on helping organizations communicate more effectively and deliver better customer experiences. Dialpad’s platform is purpose-built with AI at its core, enabling businesses to automate repetitive tasks, support agents with real-time intelligence during live conversations, and gain deeper insights that improve performance and decision-making. These capabilities help teams work faster, smarter, and with greater confidence.
By integrating Dialpad’s AI-powered solutions into its edge-to-cloud portfolio, TD SYNNEX is strengthening its ability to support partners as they deliver modern, secure, and intelligent communication experiences. For partners, this means access to a scalable, cloud-based platform that addresses the growing demand for AI-enhanced collaboration and customer engagement tools.
“Partnering with TD SYNNEX allows us to rapidly extend the power of Agentic AI to partners and businesses in new markets,” said Dana Dempsey, RVP of Partner Sales at Dialpad. “TD SYNNEX has long been a central player in the technology ecosystem, helping partners bring transformative solutions to their customers. Together, we’re making it easier for organizations to modernize their communications stack and elevate every interaction through AI.”
TD SYNNEX echoed this sentiment, emphasizing how well Dialpad’s innovation aligns with its mission to empower partners with best-in-class technologies. The addition of Dialpad to its portfolio creates new opportunities for partners to deliver tangible business value while supporting customers on their digital transformation journeys.
As businesses around the world continue to invest in AI-driven tools to improve collaboration and customer service, this partnership positions both companies to meet that demand at scale. By combining Dialpad’s AI-first communications expertise with TD SYNNEX’s global reach and enablement capabilities, the collaboration aims to help organizations everywhere build smarter, more connected, and more efficient communication experiences.
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