Cleo, a global leader in supply chain orchestration solutions powered by the Cleo Integration Cloud (CIC) platform, has announced a strategic partnership with CloneOps.ai, an emerging innovator in AI-powered virtual agents designed for high-volume phone operations. The collaboration is set to deliver intelligent voice automation to the logistics and transportation sector, enabling faster, more precise, and always-available communication across the global supply chain.
Founded by logistics industry veterans, CloneOps.ai is reshaping how businesses handle inbound and outbound communications. CloneOps.ai’s AI-powered virtual agents work effortlessly within existing workflows, taking over repetitive tasks and streamlining call flows. The result? Better customer engagement and smoother operations. With support for voice, email, and SMS, CloneOps.ai offers scalable, omnichannel communication tools that perfectly complement Cleo’s goal of simplifying and automating supply chain ecosystems through smart B2B integration.
“We’re thrilled to partner with Cleo,” said Alan Alberto, VP of Operations and Partnerships at CloneOps.ai. “Our shared vision for automation and customer-centric innovation makes this a natural fit. Together, we’re enabling Cleo customers to resolve missed transactions and other disruptions in real time, without human intervention, by leveraging AI voice agents that can call, gather resolutions, and update systems automatically.”
By teaming up, Cleo and CloneOps.ai will combine their strengths with a shared go-to-market plan. They'll integrate CloneOps.ai’s voice automation technology into Cleo’s all-in-one supply chain solutions, including the CIC platform, Cleo Network, and industry-specific services—making supply chain management smarter and more connected.
Together, this solution will help logistics and transportation companies react quickly to disruptions, simplify communication, and gain better control and visibility throughout their supply chain operations. By reducing downtime and increasing responsiveness, the partnership will help businesses improve service levels and strengthen customer relationships.
“Cleo’s supply chain orchestration solutions are focused on leveraging today’s agentic AI capabilities to continuously improve automation,” said Mahesh Rajasekharan, President and CEO of Cleo. “By teaming up with CloneOps.ai, we’re bringing the voice channel into the realm of supply chain orchestration, giving our customers a faster, more immediate, and far more powerful new ways to automate and control day-to-day business interactions and keep their operations moving.”
This collaboration marks a major milestone in AI-driven digital transformation for the logistics industry. By combining Cleo’s powerful integration ecosystem with CloneOps.ai’s conversational intelligence, businesses can now automate voice-driven processes that were once entirely manual. The result: faster decision-making, reduced human intervention, and enhanced real-time visibility—ultimately driving greater efficiency and resilience across the entire supply chain.
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