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CGI, one of the world’s top independent IT and business consulting firms, has teamed up with Kesko, a leading retail company, to fast-track digital transformation across the K Group’s retail network. The collaboration is designed to strengthen Kesko’s position as a digital leader in the retail sector while enhancing efficiency and business growth.
The partnership spans a comprehensive range of IT services, including end-user solutions, capacity and cloud services, and system integrations. Additionally, CGI will play a central role in supporting Kesko’s broader digital development initiatives, enabling the company to leverage cutting-edge technology for long-term competitiveness.
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Highlighting Kesko’s vision, Arto Hiltunen, CIO at Kesko, stated, “K Group’s goal is to be a forerunner in digital services within the retail sector. In the competitive bidding process, our aim was to find a partner with the best capability to support our business growth and development by leveraging the newest technologies efficiently. The development of automation and AI-based solutions plays a significant role in renewing our business and improving productivity. CGI’s strong international expertise combined with local presence convinced us of the company’s ability to support us in achieving our objectives.”
The partnership reflects a growing trend in the IT sector, where leading organizations are building long-term collaboration models with technology partners. These models focus on aligning shared goals and outcomes, with risk and reward distributed across both sides.
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Leena-Mari Lähteenmaa, President of CGI Finland, Poland, and Baltics, reinforced this approach by noting, “The current trend in the IT sector is that forerunner companies like Kesko are now building strategic collaboration models in which partners participate closely in business development and growth as shared goals and risks. We thank Kesko for the trust in forming a genuine and deep partnership, where the achievement of strategic goals is guided by joint metrics and investments.”
CGI’s strengths in AI, automation, and data-driven solutions will play a key role in making this partnership a success. The company is committed to helping retailers and consumer-focused organizations improve profitability and customer satisfaction by:
Delivering seamless omnichannel customer experiences
Enhancing supply chain resilience and agility
Streamlining store operations
Driving sustainable transformation initiatives
Optimizing IT investments for scalability and efficiency
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With this partnership, Kesko aims to position itself at the forefront of digital innovation in retail, while CGI brings global expertise paired with a strong local presence. Together, the two companies are building a framework that ensures business growth, improved productivity, and sustainable transformation in a fast-evolving retail landscape.
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