Monday, February 23, 2026

TQA Expands Microsoft and ServiceNow Alliances in AI Push

TQA Expands Microsoft and ServiceNow Alliances in AI Push

TQA has unveiled a comprehensive rebrand centered on Agentic AI, while simultaneously expanding its technology partnerships with Microsoft and ServiceNow. Through this strategic move, the intelligent automation specialist aims to help enterprises overcome what it describes as an “AI gridlock” — the challenge of scaling artificial intelligence beyond experimentation into measurable business impact.

Responding to Market Demand

As enterprise spending on generative AI continues to surge, many organizations still struggle to achieve meaningful financial returns. In fact, industry research indicates that up to 95% of AI initiatives fail to significantly improve financial performance. Consequently, companies are searching for partners that can bridge the gap between innovation and execution.

TQA’s rebrand directly addresses this disconnect. Rather than encouraging businesses to simply layer AI onto existing processes, the company advocates for fundamental process reinvention. By embedding agentic AI into workflows from the ground up, TQA seeks to enable a truly AI-powered workforce.

"We are seeing a massive production gap. Everyone is curious and piloting agentic solutions, but very few are breaking through to active production", said Tom Abbott, Founder and Chief Revenue Officer at TQA. "Enterprises are struggling because they are trying to "bolt on" AI to processes. We are here to solve this problem; we help clients to reinvent their processes and build AI solutions to create a true agent-enabled workforce."

His comments highlight a broader industry trend: while curiosity and pilot programs abound, very few enterprises have operationalized AI at scale. Therefore, TQA’s focus shifts from proof-of-concept projects to outcome-driven deployments that deliver tangible results.

Expanding Multi-Platform Partnerships

To address complex enterprise environments, TQA has formalized new technology practices around Microsoft and ServiceNow, complementing its longstanding automation expertise with UiPath.

With Microsoft, TQA integrates Copilot, Power Platform, and Azure AI solutions directly into enterprise systems. This integration ensures AI deployments remain secure, scalable, and aligned with business objectives. Meanwhile, its ServiceNow practice focuses on Workflow Data Fabric (WDF) and AI agents, helping organizations modernize legacy workflows and drive outcome-led digital transformation.

By building strong alliances across multiple platforms, TQA positions itself as a flexible, ecosystem-driven partner capable of connecting legacy infrastructure with cloud-native AI capabilities.

Strong Foundations with UiPath

Despite expanding its ecosystem, TQA continues to strengthen its relationship with UiPath. The company remains a premier UiPath Diamond Partner across Europe and North America and has maintained the highest accreditations for over six years. Additionally, TQA was among the first partners recognized for its technical expertise in agentic AI as a UiPath Fast Track Partner and has twice earned awards for industry-specific solutions.

Through this “best-of-breed” strategy, TQA bridges legacy systems, automation platforms, and emerging AI technologies. As a result, enterprises gain a unified path to modern, AI-enabled operations rather than fragmented digital initiatives.

Better, Faster, Proven

Unlike emerging AI startups, TQA enters this next phase with years of automation delivery experience and a strong enterprise track record. By combining proven automation expertise with agentic AI innovation, the company aims to accelerate measurable outcomes for clients navigating digital transformation.

"Our promise is simple", continued Abbott. "It's to deliver AI-powered agents that actually work - in the real world, for real business challenges, building on our heritage and expertise in automation."

Ultimately, TQA’s new identity signals more than a rebrand. It reflects a strategic pivot designed to help enterprises break free from stalled AI experiments and transition toward scalable, agent-enabled transformation.

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