Tuesday, February 10, 2026
TouchSource, a leading provider of digital directories and interactive wayfinding solutions for commercial real estate, healthcare, and retail environments, has announced a strategic partnership with CXApp Inc. (CXAI), a Nasdaq-listed company specializing in AI-powered workplace experience and spatial intelligence. Through this collaboration, both companies will jointly advance marketing, sales, and product development initiatives to bring agentic AI into enterprise and real estate environments.
At the core of this partnership lies the integration of CXAI’s agentic AI platform with TouchSource’s extensive digital directory network, which currently operates across more than 11,000 locations in U.S. commercial offices, hospitals, shopping centers, and mixed-use properties. Consequently, the alliance aims to create smarter, AI-driven experiences that support employees, tenants, visitors, patients, and shoppers across diverse physical spaces.
Specifically, CXAI will contribute its advanced agentic AI capabilities designed to anticipate user needs, surface relevant information, and streamline everyday workflows. Meanwhile, TouchSource will provide its large-scale in-venue digital infrastructure, ensuring that intelligent experiences extend beyond software applications into real-world physical environments.
Furthermore, the partnership aligns with growing enterprise investment in workplace experience, real estate optimization, and AI-driven efficiency. As organizations continue to refine hybrid work strategies, they increasingly seek measurable returns from their digital and physical space investments.
Commenting on the collaboration, Khurram Sheikh, Chairman and CEO of CXAI, emphasized the broader significance of agentic AI adoption, stating, “Enterprises are moving quickly toward agentic AI as a core layer of the employee experience.” He further added that the partnership allows CXAI to expand AI assistance beyond traditional digital tools and into physical spaces, seamlessly connecting people, buildings, and services in meaningful ways.
Both companies bring deep expertise in mapping, search, and spatial intelligence — all essential components of modern experience design. By aligning their platforms, TouchSource and CXAI aim to deliver more personalized, responsive, and context-aware interactions across mobile apps, desktop interfaces, and physical touchpoints.
Ajay Kapoor, CEO of TouchSource, reinforced this vision, noting that his company has spent decades helping people navigate complex environments through intuitive digital directories. He explained that by working with CXAI, TouchSource can now embed agentic AI into these systems, enhancing how people interact with buildings while helping property owners create smarter, more engaging spaces.
Going forward, the partnership will prioritize joint go-to-market strategies and collaborative product innovation. Both companies will explore how agentic AI can be integrated into workplace platforms, digital directories, and spatial interfaces to support modern enterprises and multi-tenant real estate environments.
Ultimately, this collaboration positions TouchSource and CXAI at the forefront of a rapidly emerging market where AI, workplace experience, and spatial intelligence converge — marking a shift from experimental AI projects to full-scale real-world deployment.
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