Monday, December 22, 2025
TapGoods, a leading provider of software solutions for the equipment rental industry, has introduced TapWise, an AI-powered insights agent designed specifically for rental businesses. With this launch, TapGoods becomes the first company in the sector to deliver an AI insights tool that allows operators to ask natural-language questions and receive immediate, decision-ready answers without relying on spreadsheets, dashboards, or complicated reporting tools.
TapWise transforms raw business information into actionable insights across all essential functions—including inventory, customer behavior, revenue trends, cash flow, seasonality, team productivity, and product performance. By simply asking questions like “Who are my best customers?” or “Which inventory categories generate the most revenue?”, operators can get clear answers, meaningful patterns, and suggested next steps within seconds.
Doug Levy, CEO of TapGoods, emphasized how crucial speed and clarity are for rental businesses. “Rental business owners don't have time to wrangle reports—they need clear guidance at the speed of the business,” he stated. “TapWise bridges that gap. Ask a plain-English question and get precise, context-aware answers and data-driven action items. It's like having a data analyst on call, right inside the platform.”
TapWise is built to function as a conversational data assistant that understands how rental companies operate. The platform works through a simple, intuitive process:
Ask a Question in Everyday English – Users can type natural-language questions or select from built-in prompts that cover common business priorities such as identifying top customers, recognizing seasonal trends, tracking product line performance, or pinpointing key revenue drivers.
Receive Secure, Context-Aware Answers – TapWise analyzes live TapGoods data and applies rental-specific business logic to ensure responses are relevant and accurate.
Access Instant Insight Summaries – Instead of producing raw numbers, TapWise presents digestible insights that highlight patterns, anomalies, and opportunities.
Take Action with Confidence – Every response includes three layers:
Data: The direct answer
Insights: The trends behind the numbers
Recommendations: Clear actions to improve performance
This structure ensures leaders not only understand what their data means but also what steps they should take next.
Levy added, “TapWise gives owners and managers fast, trustworthy clarity on what's working and where to focus. From inventory utilization to seasonal planning and team performance, TapWise turns everyday questions into confident, data-driven action.”
TapGoods has already established itself as a comprehensive platform for managing reservations, payments, and inventory. Now, with TapWise, the company is incorporating an intelligent analytics layer that helps teams anticipate demand, identify growth opportunities, optimize cash flow, and make more strategic decisions with ease.
With this launch, TapGoods is redefining how rental companies approach analytics—making data insights accessible to anyone, regardless of technical expertise.
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