NUSO Teams with Zoom to Enhance Enterprise Communication

NUSO, a global leader in cloud communications, has expanded its strategic partnership with Zoom Communications, Inc. The new agreement builds on NUSO’s existing support for Zoom Cloud Peering in the Americas and EMEA, now positioning NUSO as a global partner for Zoom Phone and Zoom Contact Center licenses. This move strengthens their collaboration and gives enterprises a seamless way to integrate Zoom’s collaboration tools with NUSO’s global network and compliance-ready services.

“Our partnership with Zoom now goes beyond Cloud Peering,” said Matt Siemens, CEO of NUSO. “We are combining Zoom’s proven collaboration tools with NUSO’s global delivery model and our AI and compliance solutions like NUSO Connect Recorder. This partnership delivers real outcomes for partners and customers through choice, international scale, compliance, and resiliency.”

By expanding this alliance, NUSO and Zoom aim to help businesses and resellers drive measurable outcomes, improve efficiency, and simplify operations across the world. The enhanced collaboration empowers enterprises to:

• Drive stronger business results: By integrating telephony, collaboration, and compliance services into one platform, companies can reduce operational complexity, speed up deployments, and improve customer engagement globally.

• Strengthen compliance and security: With NUSO Connect Recorder, organizations can meet critical regulatory standards such as GDPR, PCI DSS, and MiFID II. The solution also offers built-in transcription, analysis, and encryption capabilities for added data protection.

• Ensure resiliency and continuity: NUSO’s infrastructure, including NUSOflex, provides robust resiliency to maintain uninterrupted communication and ensure business continuity.

• Scale globally with ease: Through its international network, NUSO ensures consistent delivery and unified communication experiences across multiple regions.

Together, NUSO and Zoom are simplifying the path for enterprises and resellers to unify telephony, video, and contact center solutions under one powerful, reliable framework.

“The framework of a successful partnership always begins with a common goal - the customer,” said Nick Tidd, Head of Global Channel GTM at Zoom. “Zoom’s partnership with NUSO focuses on that customer experience by combining Zoom Phone and Zoom Contact Center technology with NUSO’s powerful global network. It also ensures our reseller partners have a more simplified way of delivering those customer experiences.”

The companies plan to officially announce this expanded partnership during the Cavell Summit North America in Washington, D.C., where key leaders in global cloud communications will gather to discuss the future of enterprise collaboration.

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