Monday, December 22, 2025
LeapXpert, widely recognized as the leader in responsible business communication, has unveiled The LeapXpert Communications Platform 3.0, the first enterprise-grade solution designed to govern, automate, and intelligently activate client conversations across all major consumer messaging applications. The platform supports WhatsApp, iMessage, SMS, RCS, Telegram, WeChat, Signal, LINE, and more, giving organizations a unified framework to manage omnichannel communication securely and at scale.
A key highlight of this release is the new Productivity Pack, which uses AI to transform communication data into intelligent insights and automated workflows. With this capability, enterprises can convert real-time interactions into operational processes, actionable intelligence, and measurable business value. This marks a major evolution in enterprise communication—from simply storing messages for compliance to strategically leveraging communication data to enhance productivity, decision-making, and customer engagement.
As organizations embrace modern messaging tools, the need for governance, automation, and communication intelligence is accelerating. According to the 2025 Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving Solutions, only 10% of enterprises used proactive communication governance in 2025. However, by 2029, that number is expected to rise to 30%. Gartner also projects that by 2030, 70% of enterprises adopting DCGA solutions will leverage AI-driven processes to address increasing data volume and governance complexity.
1. LeapXpert Signals – Communication Data Intelligence
Signals analyzes topics, sentiment, trends, and conversational patterns to generate insights on customer needs, risks, and opportunities. This allows companies to engage smarter, respond faster, and uncover revenue potential without compromising governance or privacy.
2. Communication Workflows – Real-Time Automation
This new workflow engine enables enterprises to automate client-facing processes such as authentication, approvals, order confirmations, and data collection. Teams can launch powerful workflows in hours using low-code configurations, ensuring faster execution, reduced risk, and stronger compliance across messaging channels.
3. Maxen – The Client Intelligence App
Maxen gives client-facing teams a unified, intelligent view of customer interactions by integrating messages, emails, notes, and calendar events into a single context-rich interface. It ensures every communication boosts productivity while adhering to enterprise governance rules.
In 2025, LeapXpert strengthened its market position through a major Series B raise led by Portage, expanded partnerships with AVANT, Iron Bow, and ilionx, and acquired StarADAM to deepen its AI capabilities. The company earned multiple UC 2025 Awards, achieved 334% revenue growth, and maintained its position on the Deloitte Fast 500 list. It also enhanced its Microsoft integrations with groundbreaking features like Signal Native and WhatsApp-to-Microsoft Teams voice calling.
Looking toward 2026, LeapXpert is poised to lead the next wave of responsible and intelligent enterprise communication.
LeapXpert Founder and CEO Dima Gutzeit stated:
“The LeapXpert Communications Platform 3.0 represents a defining juncture in the evolution of our category… Enterprises no longer want tools that only protect them -- they want platforms that propel them, and 3.0 does exactly that.”
Co-founder and Chief Business Officer Avi Pardo added:
“For years, organizations have trusted us as the backbone of their communication compliance and governance… The LeapXpert Communications Platform 3.0 is the realization of that vision.”
To join our expert panel discussions, reach out to info@intentamplify.com
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