Thursday, October 30, 2025
interface.ai, recognized as the first BankGPT platform delivering advanced AI agents for community banks and credit unions, has strengthened its leadership team with the appointment of Steve Swanston as its new Chief Revenue Officer (CRO). This move reflects the company’s continued acceleration in scaling its AI-powered solutions and expanding its impact across financial institutions throughout North America.
In his new role, Swanston will oversee the full global revenue organization at interface.ai. His responsibilities will include driving new business, managing partner relationships, leading marketing initiatives, supporting revenue operations, and fostering long-term customer success and growth.
“AI is reshaping the banking experience faster than any prior technology wave,” said Srinivas Njay, Co-Founder and CEO of interface.ai. “Thousands of credit unions and community banks are now looking for trusted partners to help them navigate this shift. Steve brings the experience, clarity, and leadership to align every part of our go-to-market engine around customer outcomes and durable growth. His addition marks the next phase in our mission to transform financial services with Agentic AI, and to advance our broader vision of empowering everyone toward financial wellness.”
Swanston brings more than 20 years of experience in SaaS, fintech, and business process outsourcing. He has worked extensively with the banking and credit union sectors, leading strategic initiatives that accelerate growth, improve customer experience, and drive operational excellence. His career includes scaling multiple founder-led companies through rapid expansion and successful exits earning recognition for building high-impact revenue teams and repeatable growth systems.
A proven leader and respected industry contributor, he has played pivotal roles in sales strategy, value engineering, partner-led expansion, customer lifecycle transformation, and M&A integration. He also regularly shares insights through thought leadership publications, helping shape the future of banking innovation.
“interface.ai has established itself as the clear leader in AI for credit unions and community banks,” said Steve Swanston, CRO at interface.ai. “The opportunity ahead is immense. As institutions continue to embrace this next wave of AI transformation, our focus will be on scaling with purpose - aligning every part of our go-to-market engine to help our customers elevate the banking experience through intelligent, action-driven AI.”
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