Thursday, January 15, 2026
Boston Consulting Group (BCG) and Hippocratic AI have announced a global strategic collaboration to accelerate the responsible use of agentic AI across biopharma and medtech organizations. Through this partnership, both companies aim to help life sciences enterprises move beyond isolated AI pilots and achieve measurable, enterprise-wide impact from generative AI healthcare agents.
Although biopharma and medtech firms continue to invest heavily in digital transformation, many still struggle to translate AI experimentation into long-term business value. According to BCG benchmarks, only a small percentage of companies consistently realize returns from AI initiatives. Therefore, this collaboration focuses on closing that performance gap by guiding organizations from early-stage testing to scalable operational deployment.
The partnership combines complementary strengths. Hippocratic AI brings purpose-built generative AI healthcare agents designed specifically for highly regulated clinical and life sciences environments. These agents already support more than 150 million clinical interactions and handle non-diagnostic, patient-facing tasks such as onboarding, medication adherence engagement, clinical trial coordination, and post-market patient follow-ups. Built on the company’s proprietary Polaris Constellation architecture, the agents prioritize safety, empathy, and reliability while augmenting—not replacing—human healthcare professionals.
At the same time, BCG contributes deep expertise in strategy, operations, and AI transformation. Through its advisory services and its Health Care Commercial AI offering from BCG X, the firm helps healthcare leaders modernize commercial models, strengthen omnichannel engagement, and improve performance outcomes. In addition, BCG X supports clients with ongoing research, global executive roundtables, and benchmarking insights that track AI adoption trends across the biopharma and medtech sectors.
Together, the two organizations plan to guide clients through governance, implementation, and scaling of AI agents across the full life sciences value chain. This includes commercial engagement, patient support services, clinical development, and post-market activities. By aligning technology deployment with operational strategy and compliance requirements, the collaboration aims to ensure AI solutions remain both effective and responsible.
Ashkan Afhkami, BCG managing director and senior partner and global leader for the Health Care practice at BCG X, explained the purpose of the alliance:
“This collaboration is about closing the value gap in the industry by bringing together Hippocratic AI’s sophisticated AI agent platform, BCG’s strategy and governance expertise, and BCG X’s Health Care Commercial AI solution to help clients turn potential into measurable business value,”
From Hippocratic AI’s perspective, patient outcomes remain central to the partnership’s mission. Munjal Shah, Founder and CEO of Hippocratic AI, said:
“Our collaboration with BCG is built on a shared commitment to improving patient outcomes,” and emphasized how combining strategic guidance with safety-focused AI agents can accelerate innovation while maintaining clinical alignment.
Moreover, the collaboration reflects a broader shift in life sciences toward agentic AI systems that operate autonomously within defined guardrails. Instead of serving only as analytical tools, these agents actively engage patients, coordinate workflows, and support clinical programs. However, because healthcare environments require strict regulatory compliance, organizations must carefully manage governance, oversight, and ethical safeguards. This partnership directly addresses those concerns by integrating responsible AI principles into deployment frameworks from the start.
Ultimately, BCG and Hippocratic AI aim to help biopharma and medtech companies scale AI initiatives that improve operational efficiency, enhance patient engagement, and support research productivity. By aligning safety-first technology with enterprise strategy, the collaboration positions organizations to unlock long-term value while maintaining trust across patients, providers, and regulators.
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