Monday, September 29, 2025
Aureon, a well-recognized provider of technology solutions across connectivity, managed IT, staffing and consulting, and contact center services, has officially launched Ascend for Teams. This advanced platform combines Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) to deliver a powerful, cloud-based solution. The offering is powered by Intermedia Cloud Communications, a global leader in AI-driven communications, collaboration, and customer engagement applications. With this launch, Aureon strengthens its mission to help businesses connect, collaborate, and serve customers more effectively in today’s digital-first environment.
Ascend for Teams enhances Aureon’s existing cloud portfolio by introducing enterprise-grade calling and contact center features within a single platform. It offers flexible deployment options, seamless integrations, and the scalability to fit organizations of all sizes. By unifying communications and streamlining complexity, the solution helps businesses increase productivity, optimize workflows, and deliver better customer experiences.
George O’Neal, President and CEO of Aureon, emphasized the company’s commitment to its clients by stating, “Aureon’s mission is to simplify technology so businesses can focus on growth and customer service. Ascend for Teams builds on that mission by delivering a secure and reliable communications platform powered by Intermedia.”
This collaboration marks an important step in advancing how businesses approach communication. Intermedia Cloud Communications, known for its award-winning AI-powered solutions, plays a pivotal role in powering the platform. Jonathan McCormick, COO and CRO of Intermedia, expressed his enthusiasm for the partnership, noting, “Intermedia is proud to partner with Service Providers like Aureon on Ascend for Teams. By combining Aureon’s trusted technology expertise with Intermedia’s AI-powered, award-winning cloud communications platform, we’re helping businesses to work smarter, accelerate decision-making, and deliver better customer outcomes. Together we are giving organizations of all sizes the flexibility, reliability, and innovation they need to be more productive today and better prepared for the future of work.”
With this new launch, Aureon positions itself as a key player in driving digital transformation for businesses that are ready to embrace the future of work. By integrating UCaaS and CCaaS into a seamless cloud experience, Aureon and Intermedia together enable enterprises to break down silos, improve agility, and scale operations with confidence.
The release of Ascend for Teams underscores Aureon’s long-standing dedication to simplifying technology for its clients, while reinforcing the importance of trusted partnerships in delivering innovative, future-ready solutions.
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