Tuesday, October 21, 2025

Zultys Certified by ClassLink, Eyes Education & SLED Growth

Zultys, a leading omnichannel provider of Unified Communications with an Integrated Contact Center, has achieved ClassLink certification, unlocking fresh opportunities for its Partners in the highly competitive state, local, and education (SLED) sector. This milestone provides Zultys Partners with the ability to deliver seamless Single Sign-On (SSO) and Multi-Factor Authentication (MFA) integration through ClassLink. For schools and government agencies, this means faster adoption, easier access, and streamlined integration of Zultys into their existing systems.

With this certification, Zultys strengthens its position in the SLED market by pairing ClassLink integration with its robust feature set, including a true hybrid deployment model, 99.9999% uptime reliability, and HIPAA-compliant security standards. These capabilities give Partners the confidence to pursue larger and more complex SLED opportunities while ensuring compliance and reliability. The seamless SSO integration with ZAC (Zultys Advanced Communicator), Web ZAC, and Mobile ZAC not only simplifies administrative management but also enhances the overall user experience. This allows Partners to deliver Zultys’ secure and reliable communications in mission-critical environments where performance and security are non-negotiable.

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“ClassLink certification isn’t just an integration — it’s a powerful differentiator for Partners,” said John Osgood, Executive Vice President of Sales and Marketing at Zultys. “It sets a new benchmark for telephony integration in the SLED market, giving our Partners a bold advantage to break into new markets and better meet the communication demands of today’s schools and local governments.”

Expanding Value with ClassLink Integration

ClassLink is well-known as a trusted partner, providing identity and analytics solutions for education and more. Today, the platform supports more than 20 million students and staff across over 3,000 school systems nationwide. Its reach continues to expand into the state and local government market, making it a vital integration for providers serving the SLED space.

Through ClassLink, users gain secure, one-time access to all their digital resources, enabling organizations to enhance security while streamlining workflows. For Zultys Partners, this means they can now deliver not only advanced Unified Communications solutions but also simplified identity management that meets the evolving needs of public sector institutions.

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Strengthening Zultys’ Competitive Edge

This certification represents more than just technical integration. It signals Zultys’ dedication to empowering its Partners with innovative tools that differentiate them in crowded markets. By combining enterprise-grade uptime, healthcare-level compliance, and seamless user access through ClassLink, Zultys is setting a higher standard for Unified Communications in the SLED sector.

As digital transformation accelerates across schools and government agencies, the demand for secure, reliable, and easily integrated communication platforms continues to grow. Zultys’ ClassLink certification ensures that its Partners can meet this demand with confidence, helping institutions simplify access, strengthen security, and improve communication at scale. 

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