Tuesday, December 23, 2025

Zip US Partners with Nift to Boost Shopping Value & Experience

Zip US Partners with Nift to Boost Shopping Value & Experience

Zip.co, a top name in digital financial services, has teamed up with Nift, a tech company that helps connect commerce platforms with brands to reach more customers. The collaboration aims to elevate customer satisfaction by introducing personalized gift experiences after purchases, giving every transaction an added layer of value.

This partnership reflects Zip’s broader vision to go beyond flexible payments and deliver smarter financial experiences for its users. By leveraging Nift’s AI-powered platform, Zip will now be able to present tailored gift recommendations that align with individual customer preferences. Once a transaction is completed, Zip customers will gain access to exclusive offers and rewards from thousands of well-known brands within Nift’s global network.

Contact Center Technology Insights: Hello Sugar Taps PolyAI to Scale and Automate CX

Joe Heck, US CEO at Zip, underlined the company’s mission, saying: “Our mission goes beyond offering flexible payments. With Nift integrated into the checkout process, our customers can discover brands they truly care about while gaining added benefits from each purchase. It’s another way we ensure their money works smarter.”

For consumers, this integration means a seamless blend of financial convenience and personalized shopping perks. Instead of a simple checkout, customers now experience an enhanced journey that includes meaningful rewards transforming everyday transactions into opportunities for discovery and value.

On the other side, retailers and brands also benefit from this collaboration. Nift’s intelligent matchmaking platform connects them directly with highly engaged customers at the moment of purchase, creating new revenue streams and building brand loyalty.

Contact Center Technology Insights: Teleskope Launches Prism for GenAI-Driven Enterprise Data Security

Elery Pfeffer, Founder and CEO of Nift, highlighted the significance of the partnership, stating: “Nift was built to help commerce platforms express genuine customer appreciation in a seamless and non-intrusive way. By integrating with Zip, we are enabling meaningful thank-you moments that strengthen customer relationships, while also unlocking new revenue opportunities for the platform.”

The timing of this collaboration is notable, as consumers increasingly expect more value and personalization from their digital transactions. With competition intensifying in the buy now, pay later (BNPL) and digital payments space, Zip’s partnership with Nift positions it to stand out by combining flexible payments with unique post-purchase experiences.

Contact Center Technology Insights: Inorsa Unveils Site Intelligence and AI Assistant

Ultimately, this move showcases how innovative partnerships in fintech and commerce technology can transform the customer journey. By integrating Nift’s personalization capabilities into its platform, Zip is not only improving customer satisfaction but also fostering stronger connections between brands and consumers. This step underscores the growing trend of blending financial services with lifestyle-driven, experience-based rewards.

To join our expert panel discussions, reach out to sudipto@intentamplify.com

Tags:

About the Author

Author Image

Contact Center Tech Media Room

The Contact Center Tech Media Room delivers breaking news and real-time updates in the contact center and customer experience sector. Covering product launches, vendor announcements, market trends, and innovations in CCaaS, UCaaS, AI automation, and omnichannel communication, this newsroom keeps CXOs, IT leaders, and industry professionals informed and ahead of the curve with timely, accurate, and relevant coverage.

Share:

Sweepr Boosts eir’s Customer Experience with Digital Platform

Sweepr's AI-powered platform launched with eir in July 2025, enhancing digital customer experience across services via the eir app support.

Ralph Lauren Launches Ask Ralph, a Conversational AI Tool

Powered by Microsoft Azure OpenAI, Ralph Lauren's new app feature offers personalized style guidance, bringing the brand’s signature look to shoppers’ fingertips.

Contact Us