Talkmap Unveils Talkdiscovery 10.0 with AI for Leaders

Talkmap, a leading enterprise AI company, has unveiled its latest innovation — the Talkdiscovery 10.0 platform, designed to transform how organizations extract insights from customer and employee conversations. Powered by agentic AI, this new version significantly reduces up to 80% of the manual effort typically required in areas like customer service, sales, compliance, operations, marketing, and product analytics.

A key highlight of this launch is the Talkmap Deep Researcher, one of eighteen specialized AI assistants integrated into the platform. This intelligent assistant delivers advanced research and reasoning capabilities through a conversational interface, empowering decision-makers to gain deep business insights without relying on extensive data science teams. By converting conversational data into structured information, Talkdiscovery 10.0 helps organizations identify critical trends and uncover actionable insights. Businesses can now easily find answers to pressing questions such as:
“What are the top reasons customers cancel?” or “Which offers drive the best retention across segments?”

According to CEO Tim Moss, “We predict that this release will change the nature of how companies profit from Enterprise AI by providing CFOs & COOs with the intelligence they require to generate exceptional financial returns. Release 10.0 will become the competitive advantage our Enterprise customers require as they lead their companies' efforts to generate new revenue streams from Enterprise AI.”

This launch also marks the beginning of a new era for Talkmap, where AI agents can autonomously perform business tasks, providing faster access to insights and helping leaders take data-backed actions. Jonathan Eisenzopf, Founder and Chief Research Officer, noted that Talkmap’s next iterations will focus on helping contact center managers eliminate repetitive tasks. Future updates will introduce autonomous AI agents that continuously analyze data, generate hypotheses, and offer simulation-based insights — effectively creating “virtual team members” that enhance workforce efficiency.

Another major advantage of Talkmap’s patented AI technology lies in its secure data handling. Unlike traditional AI platforms that rely on third-party models, Talkmap’s system enables enterprises to harness large language model (LLM) capabilities without transferring sensitive data externally. Daryl Gambrell, Chief Information Security Officer, emphasized, “All customer data resides and stays in customer-dedicated private cloud facilities and allows our customers to leverage the latest AI capabilities without the risk of data exfiltration. This addresses one of the biggest risks that enterprises face with the adoption of AI in the workplace.”

With Talkdiscovery 10.0, Talkmap is setting a new benchmark in enterprise AI innovation, combining intelligence, automation, and security to help companies turn every conversation into a powerful business asset.