SoundHound AI, Inc., a global leader in voice and conversational AI, has announced a strategic partnership with Telarus, one of the world’s leading technology services distributors (TSDs). This collaboration is all about bringing SoundHound’s cutting-edge AI tools like the Amelia 7 AI Agent and Autonomics platforms to thousands of skilled tech advisors and their enterprise clients across many industries.
By teaming up, Telarus will bring SoundHound AI’s Amelia 7 and Autonomics platforms to its large network of technology advisors and business clients. Together, they aim to speed up how quickly companies adopt AI by combining Telarus’ engineering know-how with SoundHound’s cutting-edge AI tools. The goal? To help businesses improve both how they serve their customers and support their employees. The AI platforms can autonomously retrieve information, perform transactions, and execute complex tasks enhancing operational efficiency and responsiveness.
“Businesses are looking to cut through the hype when it comes to AI, and we’re pleased to be working with the experts at Telarus to drive adoption of Amelia 7 and our game-changing Autonomics platform,” said Steve Plunkett, Vice President of Global Partner and Channel Sales at SoundHound AI. “Our AI agents combine LLMs with deterministic flows and human-in-the-loop to ensure the best, most appropriate response every time. Our Autonomics platform uplevels traditional AIOps platforms, delivering fast resolutions and less downtime. In both cases, we’re helping businesses to create meaningful efficiencies that give a fast return on their investment.”
Richard Murray, Chief Commercial Officer at Telarus, added, “The appetite for enterprise-grade AI is massive, but so is the need for trusted expertise to help companies deploy it successfully. Telarus is committed to providing our advisors and their customers with the most innovative and impactful solutions on the market, and by partnering with SoundHound, we are able to equip them with true Agentic AI and next-gen solutions that drive real business outcomes.”
Amelia 7 can take on complicated questions that need several steps to solve by coordinating different AI agents to get tasks done, answer questions, and fix problems whether by text or voice without needing a person to step in. Thanks to its top-notch speech recognition, users can talk to it just like they would with a real person. The system uses Agentic+ technology, combining generative AI, autonomous orchestration, deterministic models, and human-in-the-loop logic to ensure the most accurate and context-aware responses.
The Autonomics platform provides end-to-end AI automation for IT systems, enabling enterprises to manage, diagnose, and resolve issues through a single intelligent interface. Unlike traditional IT monitoring tools, Autonomics allows teams to understand root causes, automate resolutions, and create self-healing IT ecosystems powered by AI.
This partnership between SoundHound AI and Telarus marks a major step toward advancing agentic AI adoption, empowering enterprises to deliver more intelligent, efficient, and human-like interactions across operations.
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