Monday, March 02, 2026
Orange Business and Tech Mahindra have entered exclusive negotiations to establish a non-equity, global strategic partnership aimed at accelerating end-to-end digital transformation for enterprise customers worldwide. Through this proposed collaboration, both companies intend to strengthen their go-to-market strategy while focusing heavily on AI, automation, and secure digital platforms that modern enterprises increasingly demand.
First and foremost, the partnership seeks to enhance regional collaboration and drive product innovation. Additionally, it aims to maximize the utilization of Orange Business’ existing platforms to deliver secure, scalable, and AI-powered solutions. As part of the agreement, Orange Business would outsource a portion of its global customer support, quote-to-bill operations, and post-sales teams outside France to Tech Mahindra. This move is expected to improve operational agility while maintaining service excellence.
Aligned with Orange Business’ ambition to become the global leader in secure enterprise connectivity, this initiative underscores its commitment to expanding market share internationally. By leveraging Orange Business’ advanced platforms, the partnership would deepen engagement with existing customers while accelerating new customer acquisition across regions.
Importantly, Orange Business would continue to directly manage end-to-end services for key segments, particularly within France, ensuring full compliance with French and European regulatory frameworks. However, the collaboration would significantly accelerate international operations, enabling broader global reach and enhanced service portfolios.
By combining Orange Business International’s strong global positioning with Tech Mahindra’s delivery scale and operational agility, the partnership aims to drive automation, improve efficiency, and enhance competitiveness. Furthermore, both companies plan to conduct a comprehensive review of operations, tools, processes, and performance metrics. This assessment will identify opportunities where Tech Mahindra’s expertise can add measurable value.
As a result, enterprises can expect faster service delivery, improved scalability, and enhanced customer experience. At the same time, the collaboration will support sustainable growth and strengthen operational resilience.
The proposed alliance also aligns with Orange Business’ broader digital transformation roadmap. By reinforcing execution speed and scaling capabilities across regions, the partnership would help maintain a strong competitive edge while advancing future-ready digital platforms and services.
“This partnership would be a significant growth catalyst for Orange Business and for our customers. The collaboration would be designed to accelerate our scale in both market reach and operational excellence, supporting our ambition to become the undisputed global leader in secure connectivity for enterprises. It would strengthen our ability to deliver services globally, while staying true to our core values: trust, performance, and responsibility. With Tech Mahindra, our customers would benefit from highly agile and competitive delivery capabilities combined with our unique assets, including our networks, our platforms, our trusted brand, and our talented teams. Our complementary strengths and shared vision will empower us to advance faster and achieve greater impact together,” said Aliette Mousnier-Lompré, CEO of Orange Business.
“This proposed strategic partnership brings Orange Business and Tech Mahindra together to shape the future of enterprise connectivity and digital experiences. Guided by a shared commitment to Grow, Empower, and Transform the industry, we will unite our complementary strengths to help enterprises accelerate digital transformation and unlock spectrum of possibilities in an increasingly connected world,” said Mohit Joshi, CEO & Managing Director of Tech Mahindra.
Ultimately, this partnership positions both organizations to lead enterprise digital transformation through innovation, secure connectivity, and AI-driven automation at a global scale.
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