Tuesday, February 10, 2026
Nasstar has taken a major step forward in modernizing its national voice infrastructure by selecting Ribbon Communications as its technology partner for a large-scale network transformation. The initiative reflects Nasstar’s commitment to delivering reliable, secure, and future-ready voice services as enterprises increasingly transition to cloud-based communications.
Ribbon Communications Inc., a global leader in real-time communications software and IP optical networking solutions, announced the strategic collaboration in partnership with UK distributor Techland, a Gamma Communications company. Together, the companies will support the upgrade of Nasstar’s UK-wide voice network, reinforcing Ribbon’s position as a trusted technology provider for service providers, enterprises, and operators of critical infrastructure worldwide.
As organizations move away from legacy systems, the need for scalable, secure, and cloud-native voice platforms has become increasingly urgent. Nasstar, a leading managed IT and cloud services provider serving large enterprises and public sector organizations, recognized that its existing voice platform could no longer support its expanding operational and customer requirements. In response, the company chose to replace its incumbent vendor and transition to Ribbon’s next-generation voice architecture.
This strategic upgrade is designed to significantly improve service reliability while simultaneously reducing operational complexity and cost. Moreover, the new platform enables Nasstar to introduce advanced capabilities that align with modern enterprise communications needs, including cloud integration and unified communications support. By investing in this transformation, Nasstar positions itself to better support customers as they adopt digital-first, cloud-centric operating models.
“Our previous platform could no longer meet our growing needs, and with its vendor facing uncertainty, we knew it was time for a change. Ribbon's unmatched expertise and comprehensive portfolio made them the ideal partner for this transformation. Their professional services team ensured a seamless migration, while their feature-rich platform and clear innovation roadmap empower us to streamline operations without compromising critical services. This gives us the confidence to scale and innovate in step with our customers' evolving needs,” said Darren Horobin, Chief Architect, at Nasstar.
To support this modernization effort, Nasstar is deploying Ribbon’s SIP-enabled voice platform, built to deliver flexibility, security, and centralized control at scale. The deployment includes centralized routing using Ribbon’s Policy Server (PSX), session border controller (SBC) technology for voice security, and centralized operational management through Ribbon Application Management Platform (RAMP). Together, these components create a resilient and highly manageable voice infrastructure.
In addition, Ribbon Analytics plays a critical role in the new architecture by delivering actionable insights into network performance. By leveraging machine learning capabilities, the analytics platform supports proactive monitoring and advanced fraud detection. This data-driven approach enables Nasstar to identify potential issues earlier, optimize network performance, and maintain high service quality across its national footprint.
The modernized network architecture supports a wide range of services, including national interconnect, SIP trunking for PBX environments, and seamless integration with Microsoft Teams. As a result, Nasstar can offer customers greater flexibility and choice while ensuring consistent voice quality and security across communication channels.
From Ribbon’s perspective, the partnership demonstrates its ability to help customers transition away from legacy solutions and adopt platforms that are built for long-term growth. By combining operational efficiency, enhanced security, and architectural agility, Ribbon continues to enable service providers to respond quickly to changing market demands.
“Nasstar's decision to move from a competing solution highlights our ability to deliver operational efficiency, security and agility,” said Steve McCaffery, Ribbon's Executive Vice President Global Sales. “Together, we're building a network that meets today's demands and is ready for tomorrow's opportunities.”
Ultimately, this collaboration marks a significant milestone in Nasstar’s cloud-era transformation journey. By upgrading its national voice infrastructure with Ribbon’s advanced communications technology, Nasstar strengthens its ability to scale, innovate, and deliver resilient voice services that meet the evolving expectations of enterprise and public sector customers across the UK.
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