Comnica Chooses DIDWW to Power Global Contact Center Services

DIDWW, a global telecommunications provider known for its virtual phone numbers and two-way SIP trunking solutions, has entered into a strategic partnership with Comnica, an established leader in cloud contact center technologies, KYC solutions, and enterprise communication services. Through this collaboration, Comnica will be able to expand its contact center capabilities across Europe and the United States using DIDWW’s virtual numbering systems. At the same time, the partnership will allow Comnica’s clients to strengthen their customer outreach through AI-driven call campaigns and develop a more powerful global communication strategy.

Comnica currently supports more than 300 businesses worldwide and continues to evolve its service portfolio across multiple industries, including aviation, banking, and e-commerce. By integrating DIDWW’s capabilities into its platform, Comnica can now deliver even more reliable and high-quality voice services. Customers will benefit from guaranteed caller ID, stable call routing, and direct access to local routes, ensuring smoother, more efficient communication experiences.

DIDWW’s SIP trunking solutions will further help Comnica offer scalable and uninterrupted communications, which are essential for managing large, complex contact center operations in both European and US markets. This infrastructure boost not only increases reliability but also supports Comnica’s growth ambitions as demand for global customer engagement continues to accelerate.

Moreover, the combination of Comnica’s AI-based calling campaigns and DIDWW’s extensive catalog of virtual phone numbers provides businesses with the tools needed to broaden their international reach. With this synergy, companies can connect with customers across different regions more effectively and expand their footprint quickly and efficiently.

Highlighting the importance of scale, Gábor Jeney, CEO of Comnica, stated, “Scalability is key in our industry. Our mission is to help drive our clients’ business growth, and we are always there to meet their rising demands. As we see increasing interest in AI call automation, the need to expand communication channels is higher than ever. We are pleased to have DIDWW as a global partner, providing us with the capacity for growth and supporting our efforts to spread our services into new areas.”

Speaking on behalf of DIDWW, CEO Karolis Jurys emphasized the strength of the collaboration, saying, “Our partnership with Comnica brings together two powerful components of modern communications: intelligent contact center technology and global, carrier-grade voice services. At DIDWW, we are committed to delivering the quality, coverage, and compliance businesses need to operate worldwide. Combined with Comnica’s automation and customer engagement solutions, we are enabling companies to scale faster, respond smarter, and communicate without limitations.”

This partnership positions both organizations to support evolving enterprise communication needs and deliver future-ready solutions that help companies expand, optimize engagement, and connect globally with confidence.