Thursday, November 20, 2025
Inbox Health, a leading platform for patient billing and engagement, has announced that AdvancedCare—an AI-powered system for practice management, electronic medical records, and revenue cycle operations—has officially deployed Inbox Health across its extensive provider network. With this launch, more than 350 practices using AdvancedCare will now benefit from a modern and streamlined billing experience designed to make patient payments simpler, clearer, and more accessible. The partnership introduces an omnichannel approach to billing, combining intuitive statements with effortless digital payment options and both human and AI-assisted support to help patients better understand their medical bills.
Through this collaboration, AdvancedCare is integrating Inbox Health’s automated billing communication tools and advanced payment technology into its AI-driven clinical and revenue cycle management ecosystem. By merging these capabilities, the two companies are delivering a unified solution that empowers behavioral health and psychiatry clinics to improve their financial operations, speed up reimbursement cycles, and enhance the overall patient experience from start to finish.
Nick Murray, CEO of AdvancedCare, emphasized the significance of this integration, stating, "We're building the platform we wish existed years ago — and we couldn't do it without Inbox Health. Their expertise in patient billing and communication completes the full revenue cycle we've always envisioned. The old divide between EMR and PM is over — the future is unified RCM. Together, we're not just automating work with AI; we're creating visibility across the entire billing pipeline. We can see what's slowing clinics down and fix it before it costs them time or money. Because at the end of the day, providers should be caring for patients, not chasing claims."
AdvancedCare’s AI-powered RCM tools have already demonstrated impressive results for clinics, with billing workflows processing up to 58% faster than traditional approaches. With Inbox Health joining the ecosystem, both companies expect to further increase efficiency, helping behavioral health organizations improve cash flow, streamline operations, and free up staff time for more meaningful work.
Blake Walker, CEO at Inbox Health, added, "This partnership reflects a shared commitment to making healthcare billing transparent, intelligent, and patient-friendly. Together, we're helping clinics gain full visibility into their financial workflows, accelerate collections, and strengthen the patient relationship in the process."
With rising patient expectations and increasing pressure on healthcare providers, this partnership represents a strategic step toward eliminating complexity and ensuring providers can focus on delivering quality care while maintaining a healthier financial foundation.
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