8x8, Inc., known for offering the industry's most integrated platform for customer experience (CX), combining Contact Center, Unified Communication, and CPaaS solutions, has won the prestigious Singapore Business Review (SBR) International Business Award 2025 for its CPaaS services. With its advanced 8x8 Platform for CX, the company continues to help businesses create personalized customer journeys without needing complex coding or development work.
8x8 is growing fast in the Asia-Pacific region. It is working to deliver smarter and more advanced omnichannel customer experiences. This means helping businesses reach their customers through multiple channels like SMS, video, voice, and online chat - all from one platform. As part of this effort, 8x8 is expanding its CPaaS services and improving its contact center with AI-based automation, self-service tools, and real-time analytics.
“We’re dedicated to helping our customers reach their clients through the channels they prefer,” said Stephen Hamill, General Manager, CPaaS at 8x8, Inc. “This recognition from the SBR International Business Awards proves the value we bring to businesses across the APAC region through our CPaaS solutions.”
The SBR International Business Awards recognize the success of global companies doing business in Singapore. These awards celebrate companies that demonstrate innovation, success, and a strong impact through strategic projects.
8x8’s CPaaS solutions include SMS, RCS for business messaging, voice, and video capabilities. These tools help organizations embed powerful messaging features into their customer support and marketing channels to improve customer experiences. The platform also includes critical business tools such as authentication services and fraud prevention, making it a strong choice for companies that rely on secure digital communication.
Winning this award adds to 8x8’s list of recent achievements. Earlier this year, the company also received honors at the 2025 Stevie Awards for excellence in customer service and innovation in communications. These recognitions show 8x8’s growing influence in global business communication.
Forward-Looking Statements
This press release includes statements about future expectations, such as growth in the Asia-Pacific region and further development of 8x8’s Communications Platform as-a-Service and contact center capabilities using AI, automation, and real-time tools. These are considered forward-looking statements and involve risks and uncertainties. Actual results may differ based on a variety of factors.
Please refer to 8x8’s reports filed with the Securities and Exchange Commission (SEC) for more details about these risks. Any future developments may affect 8x8’s ability to deliver results as expected, which could impact the company’s revenue and profitability. 8x8 does not commit to updating these forward-looking statements unless legally required.
About 8x8 Inc.
8x8, Inc. helps individuals and businesses through seamless communication using the industry's most integrated Customer Experience platform, which combines Contact Center, Unified Communication, and CPaaS APIs. AI is built into every part of the system to help create personalized customer journeys, improve teamwork, and drive better business results. 8x8 empowers customer experience and IT leaders to become key drivers of corporate success by ensuring that every interaction counts.
