Tuesday, September 30, 2025
Category: AI & Automation in Contact Centers
AI & Automation in Contact Centers

Haut.AI and Neutrogena® refresh Skin360® with AI tech for real-time skin analysis and personalized product recommendations ...

AI & Automation in Contact Centers

Top tax teams in Canada, the U.S., and U.K. gain early access to a groundbreaking AI platform covering tax research across 22...

AI & Automation in Contact Centers

Collaboration speeds up AI-driven customer experience modernization without the need for any infrastructure overhaul or syste...

AI & Automation in Contact Centers

Williams-Sonoma launches an AI culinary companion to assist with product discovery and provide expert tips on cooking, hostin...

AI & Automation in Contact Centers

Alida’s Q3 2025 release introduces advanced AI-powered reporting and analysis tools, enhancing insights and efficiency for ...

AI & Automation in Contact Centers

Phreesia’s new VoiceAI enhances their platform by cutting hold times and ensuring every patient call is quickly and effecti...

AI & Automation in Contact Centers

The AI agent automates outreach via voice and SMS for ACA Re-Enrollment & Medicaid Redetermination, boosting patient awarenes...

AI & Automation in Contact Centers

Australian sports-nutrition brand partners with Coveo and Shopify to boost product discovery, personalization, and conversion...

AI & Automation in Contact Centers

Collaboration uses generative and agentic AI to enhance learning and equip workforces with future-ready skills for effective ...

AI & Automation in Contact Centers

Citi's data and innovation team launched two AI assistants to enhance client communication in its wealth advisory division, i...