IQST Partners with U.S. Health Call Center on AI Solutions

IQSTEL Inc. (IQST) announced that its AI-focused subsidiary, Reality Border LLC, has entered into a Memorandum of Understanding (MOU) with Mobility Tech a top call center provider known for its work in U.S. healthcare. This partnership marks a step forward in combining cutting-edge AI with healthcare service delivery.

By teaming up, Reality Border’s cutting-edge AI call center tech will join forces with Mobility Tech’s skilled human agents to create a new kind of hybrid solution combining the best of both worlds to boost efficiency, scale smoothly, and provide truly personalized customer care. 

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Key Highlights of the MOU

• AI + Human Collaboration: Reality Border will bring its advanced AI tools to the table including Airweb.ai’s virtual agents and IQ2Call.ai’s intelligent services while Mobility Tech will contribute experienced human agents to handle the more complex, nuanced challenges.

  Next-Gen Call Handling: The AI agents will independently handle inbound and outbound calls in over 50 languages, delivering zero wait times, easy scalability, and smooth handoffs to human agents whenever necessary.

• Preferred Provider Status – Mobility Tech has designated IQSTEL as its preferred telecommunications provider, gaining access to breakthrough AI innovations that enhance its competitive edge in healthcare-focused call center services.

• Revenue Growth Potential – Both companies expect to expand this collaboration into a six-digit annual revenue business by 2026.

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Leaders Share Their Vision

"We are very excited about this collaboration," said Leandro Iglesias, CEO of IQSTEL Inc. "By combining Reality Border's proprietary AI solutions with Mobility Tech's specialized call center expertise, particularly in the U.S. health services sector, we are creating a new generation of call center solutions. This partnership will deliver smarter, multilingual, 24/7, and more efficient customer experiences while keeping the human touch when it matters most."

Jorge Mario Reyes, CEO of Mobility Tech, added: "By integrating IQSTEL's advanced AI technology, we will enhance our ability to serve clients in health services with greater efficiency and competitiveness, all while maintaining the highest standards of quality and care."

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