Tuesday, February 10, 2026
Brivo, a global leader in cloud-native unified physical security solutions, has announced the early availability of its Brivo Genius Mobile Agent—an industry-first, voice-activated, agentic AI interface built directly into the Brivo Access Mobile App. With this launch, Brivo becomes the first physical security technology provider to enable administrators to carry out critical access control actions, including emergency site-wide lockdowns, using simple voice or text commands.
As security environments grow increasingly complex, speed and simplicity have become essential during high-pressure situations. Traditional access control systems often require multiple steps, passwords, or manual navigation—processes that can slow response times when every second matters. Brivo’s new conversational AI capability directly addresses this challenge by allowing users to interact with their security systems naturally and intuitively.
At the core of this innovation is Brivo Genius, the company’s AI-powered support assistant. Integrated seamlessly into the Brivo Access Mobile App, the Mobile Agent introduces natural language navigation that removes friction from security management. In emergency scenarios, stress and urgency can make it difficult for administrators to recall credentials or locate rarely used features such as lockdown controls. By contrast, Brivo Genius enables immediate execution of commands through voice or text, dramatically reducing response time during critical incidents.
Steve Van Till, Chief Executive Officer at Brivo, emphasized the broader significance of this advancement, stating:
“Natural language interfaces are fast becoming the user experience of choice, and this expansion of our customer-focused AI capabilities highlights how physical security is evolving from a cost center to a strategic business enabler. Brivo continues to develop customer-focused AI capabilities that allow administrators to manage their entire operation and, most importantly, dramatically improve safety outcomes with the speed and simplicity of their voice.”
Beyond emergency response, the Brivo Genius Mobile Agent enhances daily operational control across facilities. Administrators can manage routine business settings—such as user access, account details, and security configurations—without navigating complex menus. This streamlined experience not only saves time but also reduces the risk of human error, particularly in fast-moving environments.
Furthermore, when used alongside AI-powered video security capabilities such as Eagle Eye Gun Detection, the impact of Brivo Genius becomes even more significant. Eagle Eye Gun Detection proactively identifies potential firearms within monitored environments, alerting administrators before a situation escalates. In such moments, administrators can immediately issue commands like “Activate Full Lockdown” through Brivo Genius, triggering access control protocols and enabling rapid threat mitigation.
In addition, Brivo has built safeguards into the system to ensure accountability and compliance. Before executing actions, the AI agent confirms commands with administrators, reducing the likelihood of accidental activations. Every interaction is automatically logged, simplifying audits and strengthening compliance reporting across regulated environments.
The new feature set delivers value across several critical areas. During emergencies, administrators can issue decisive commands using only their voice or text, ensuring swift action even under duress. From a security and accountability standpoint, confirmation prompts and automated logs help prevent mistakes and create clear audit trails. Meanwhile, for everyday business management, users can control remote access, manage Multi-Factor Authentication (MFA), and update account details directly through the AI interface.
Operational efficiency also improves significantly. By eliminating the need to navigate layered menus within the mobile app, Brivo Genius allows administrators to unlock doors, manage users, and filter events using natural language commands. This nearly frictionless experience enables faster decision-making and smoother site management.
Industry partners have also recognized the value of this innovation. Chris Gilbert, Founder and President of Security Pros, highlighted the impact of the new capability, saying:
“Brivo Genius and the natural language lockdown is revolutionizing access control with a nearly frictionless experience that sets a new standard for site management. It's exactly the kind of innovation we've come to expect from our Brivo partnership — delivering smarter security and a better client experience.”
Overall, the launch of the Brivo Genius Mobile Agent marks a major milestone in the evolution of physical security. By combining agentic AI, natural language interaction, and mobile accessibility, Brivo is redefining how organizations respond to emergencies and manage access control. This innovation not only enhances safety outcomes but also positions physical security as a strategic, technology-driven enabler for modern enterprises.
To join our expert panel discussions, reach out to info@intentamplify.com
Recommended News
Tags:
Vonage deepens its Salesforce-native contact center with Agentforce Voice, unifying AI and voice to deliver scalable, personalized customer experiences.
Procedureflow integrates with NiCE CXone to deliver real-time visual guidance inside the agent desktop, reducing handle time and improving contact center CX.
