8x8 & ULAP Networks Partner to Boost Growth in Regulated Markets

8x8 Inc., widely recognized as the most integrated customer experience (CX) platform provider, has announced a strategic partnership with ULAP Networks, a global leader in cloud infrastructure and compliant connectivity solutions. ULAP is known for delivering sovereign-ready connectivity in regions with complex regulatory and infrastructure challenges. Together, the companies aim to give customers improved access to hard-to-reach territories around the world.

For multinational organizations, global expansion often comes with connectivity challenges that quietly hinder seamless customer and employee engagement. Inconsistent or unreliable network performance can disrupt mission-critical communication, ultimately affecting both customer satisfaction and business outcomes. The partnership between 8x8 and ULAP addresses these barriers by ensuring secure, high-speed, and reliable connectivity across diverse regions.

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By combining 8x8’s global CX platform with ULAP’s regional expertise, local PSTN interconnects, and regulatory knowledge, enterprises can now access markets where compliance, infrastructure, and regulations previously posed obstacles. This collaboration underscores 8x8’s commitment to making its platform accessible wherever customers conduct business without sacrificing security, performance, or compliance.

Sam Wilson, Chief Executive Officer at 8x8, highlighted the real-world impact of the alliance: “This partnership is about solving a fundamental problem that many enterprises quietly endure. Global operations need more than just platforms – they need dependable connectivity that ensures every call, message, or interaction reaches its destination quickly and securely. By partnering with ULAP, we are ensuring that our customers don’t have to choose between global reach and local reliability.”

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The partnership, which began earlier this year, has already proven its value by powering new customer deployments in regions traditionally difficult to access. These early successes demonstrate how a partner-driven model can deliver consistent CX infrastructure without being limited by geography.

Through ULAP’s cloud-agnostic connectivity solutions paired with 8x8’s architecture, businesses gain the ability to reduce latency, minimize jitter, and maintain uptime all while ensuring regulatory compliance in demanding markets. This is particularly important for enterprises that require both local compliance and global consistency.

Dominic McDonald, Chief Executive at ULAP, emphasized the shared mission of the collaboration: “Our partnership with 8x8 reinforces the shared mission to deliver enterprise-grade, agile, and resilient communications for modern businesses. By combining 8x8’s CX platform with ULAP’s compliance-led connectivity, customers can deploy faster, meet local requirements with confidence, and deliver resilient communications at scale.”

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The partnership is also part of a broader set of global initiatives 8x8 is rolling out in 2025. These initiatives aim to expand into new markets and solidify the company’s role as a trusted partner in customer experience transformation worldwide.

By eliminating connectivity headaches and simplifying compliance, 8x8 and ULAP are redefining what it means to deliver truly global, reliable, and customer-focused communications.

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