Dialpad has rolled out new AI-powered updates to its contact center platform, enhancing communication tools and improving cus...

Zoom expands AI capabilities: Virtual Agent now supports Zoom Phone with concierge features, smarter scheduling, team chat su...

Prism uses advanced AI and smart categorization to turn data sprawl into clear insights, helping enterprises prioritize risks...

Deepgram partners with AWS to accelerate generative voice AI adoption, expanding co-selling, deeper AWS integration, and help...

Telnyx partners with xeoTECH to bring advanced Voice AI and scalable communication solutions to Nordic businesses, boosting i...

Cornerstone Insurance Plc launches “Cici,” an AI-powered virtual assistant, offering Nigerian customers faster, smarter, ...

Zoom becomes one of the first tech firms to integrate GPT-5 into its AI stack, enhancing enterprise communication.

Boost.ai recognized as a Leader for strong execution and a clear, complete vision in the 2025 Gartner Magic Quadrant for Conv...

Cerence AI integrates its Audio AI suite with HARMAN AudioworX, bringing advanced speech, communication, and safety features ...

AI-powered patient interaction automation could help healthcare providers save up to $1.1 million each year while improving e...