Vonage launches Conversations for Agentforce Marketing, bringing WhatsApp, SMS, and RCS into Salesforce for AI-powered omnich...

PVT partners with GOCare and Dialpad to unify voice and digital channels, boost agent efficiency, and deliver AI-powered broa...

Mitel is named a Leader in Aragon Research Globe™ reports for Intelligent Unified Communications and Intelligent Contact Ce...

Dialpad partners with the Florida Panthers to introduce real-time AI and unified communications, boosting collaboration, deci...

Telnyx and Yeastar form a strategic partnership to combine Yeastar’s UC solutions with Telnyx’s global SIP trunking, deli...

Exotel launches Harmony, an AI-human CX platform unifying voice, messaging & AI, poised to drive double-digit revenue growth ...

Akasa Air’s new system lets them manage customer interactions across voice, email, and more through a unified omnichannel p...

insured.io partners with Silvervine to deliver SMS messaging and text-to-pay, helping insurers simplify payments and boost po...

Sangoma and VTech Hospitality partner to deliver integrated communication solutions, enhancing the guest experience for hotel...

The 2025 UK Public Sector CX Report by 8x8 highlights urgent need to modernize contact centers with secure, AI-driven CX solu...