Thursday, January 22, 2026
Latest
Omnichannel Communication
January 15, 2026
Vonage Launches Omnichannel Messaging for Agentforce Marketing

Vonage launches Conversations for Agentforce Marketing, bringing WhatsApp, SMS, and RCS into Salesforce for AI-powered omnich...

Omnichannel Communication
January 13, 2026
PVT Partners With GOCare and Dialpad to Modernize CX

PVT partners with GOCare and Dialpad to unify voice and digital channels, boost agent efficiency, and deliver AI-powered broa...

Omnichannel Communication
December 17, 2025
Mitel Recognized for Unified Communications and Contact Center Leadership

Mitel is named a Leader in Aragon Research Globe™ reports for Intelligent Unified Communications and Intelligent Contact Ce...

Omnichannel Communication
December 10, 2025
Dialpad Teams Up With Florida Panthers to Power Real-Time AI Communications

Dialpad partners with the Florida Panthers to introduce real-time AI and unified communications, boosting collaboration, deci...

Omnichannel Communication
November 25, 2025
Telnyx & Yeastar Partner to Give Businesses Control of Unified Communications

Telnyx and Yeastar form a strategic partnership to combine Yeastar’s UC solutions with Telnyx’s global SIP trunking, deli...

Omnichannel Communication
November 13, 2025
Exotel Boosts Growth with AI Omnichannel CX Platform

Exotel launches Harmony, an AI-human CX platform unifying voice, messaging & AI, poised to drive double-digit revenue growth ...

Omnichannel Communication
November 11, 2025
Akasa Air Teams with One Point One for Omnichannel Support

Akasa Air’s new system lets them manage customer interactions across voice, email, and more through a unified omnichannel p...

Omnichannel Communication
November 05, 2025
insured.io, Silvervine Partner to Offer SMS & Text-to-Pay

insured.io partners with Silvervine to deliver SMS messaging and text-to-pay, helping insurers simplify payments and boost po...

Omnichannel Communication
August 19, 2025
Sangoma Grows Hospitality Reach with VTech System Integration

Sangoma and VTech Hospitality partner to deliver integrated communication solutions, enhancing the guest experience for hotel...

8x8 report highlights UK public sector’s need to modernize CX platforms.

The 2025 UK Public Sector CX Report by 8x8 highlights urgent need to modernize contact centers with secure, AI-driven CX solu...