Vero transforms customer engagement using Infobip’s omnichannel platform, achieving 16x ROI, cost savings, and improved tel...

Al Rostamani Communications unveils its Unified Digital Platform, integrating AI, cloud, cybersecurity, and infrastructure to...

8x8 introduces AI-powered CX platform upgrades to reduce handle times, improve workforce management, and deliver faster, more...

IPMagiX and novomind MEA partner to deliver AI-powered customer engagement solutions, enabling omnichannel automation and sma...

Prime Bridge Solutions launches its global CX platform to transform BPO services with scalable, secure, and technology-driven...

Infobip announces new executive appointments effective 2026 to accelerate AI adoption, boost revenue strategy, and strengthen...

Google Cloud unveils Gemini Enterprise for CX, unifying shopping and support with AI agents that personalize journeys, resolv...

Bilt and Verifone partner to embed loyalty and identity into in-store payments, helping merchants deliver personalized checko...

8x8 acquires Singapore-based Maven Lab to strengthen APAC customer engagement, CPaaS messaging, automation, and secure omnich...

Voyado acquires WasHere to enhance omnichannel loyalty, improve in-store identification, and strengthen digital membership ca...