Plume Design acquires Sweepr to combine AI care orchestration with real-time network intelligence, helping ISPs reduce costs ...

Honeywell launches an AI-enabled Smart Shopping Platform with Google Cloud to personalize in-store experiences, improve produ...

Kroger expands its partnership with Google Cloud to deploy Gemini Enterprise CX, powering AI meal and shopping assistants for...

Tactful AI partners with Valu to deliver faster, smarter, and more personalized customer interactions across fintech digital ...

Zendesk acquires Unleash to enhance AI-first employee service with secure enterprise search, AI agents, and faster internal s...

Napster partners with Global Objects to bring high-fidelity digital twins to AI-powered commerce, enabling immersive, trusted...

VML UK is leading AJ Bell’s CRM transformation to enhance data-driven customer engagement and elevate the investment platfo...

New conversational ordering and shopping features complement updates to Freedom, Passport, Horizon, and LoQueue, enhancing th...

With Freshdesk Command Center, Vertical AI Agents, and Freddy AI Insights, Freshworks reduces service complexity and empowers...

Target’s AI tools offer gift suggestions, store navigation, and list scanning to make holiday shopping faster, easier, and ...