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Kaltura Introduces Agentic AI Conversational Avatars for Enterprises

Kaltura launches Agentic AI Conversational Avatars, enabling enterprises to deliver personalized digital engagement through r...

Zendesk Expands AI Resolution Platform with Forethought Acquisition

Zendesk plans to acquire Forethought to enhance its AI Resolution Platform with self-improving AI agents, accelerating automa...

Kustomer Launches Enterprise AI Platform to Modernize Helpdesks

Kustomer launches a standalone enterprise AI platform that integrates with existing helpdesks like Zendesk, delivering automa...

AlphaMetricx Launches Conversational AI for Reputation Intelligence

AlphaMetricx introduces advanced conversational AI for communications teams, delivering deeper reputation intelligence, media...

Singtel Partners with Sierra to Advance AI Customer Engagement

Koei Tecmo partners with SpiralAI and invests in its Geppetto2 character AI model to create immersive entertainment experienc...

Angi Launches Home Services App Inside ChatGPT

Angi launches its home services app in ChatGPT, allowing homeowners to move from AI advice to hiring skilled professionals th...

Wrench Group Partners with Lace AI to Enhance Customer Support

Wrench Group partners with Lace AI to bring AI-driven insights and automation to call centers, improving customer experience,...

Wix Launches ChatGPT App to Simplify AI-Powered Website Creation

Wix partners with OpenAI to launch a ChatGPT app that enables users to create and manage professional AI-powered websites ins...

HCLTech to Lead AI-Native Telecom Talks at MWC 2026

HCLTech will drive AI-native telecom transformation discussions at MWC 2026, showcasing intelligent networks, automation and ...

Marchex and Solera Partner to Boost AI for Dealerships

Marchex and Solera integrate AI-driven conversation intelligence to streamline dealership workflows, boost efficiency, and dr...