SK Telecom will expand its AI agent Adot Biz, developed with SK AX, to 25 SK Group companies by year-end, enhancing business ...

Silverback Chatbot launches AI Agents to boost automation, streamline workflows, and enhance customer engagement for business...

Decagon University launched with next-gen Decagon Voice at the first Decagon Dialogues event, aiming to upskill teams for the...

Avaya’s CTO highlights how Avaya Infinity™ with Model Context Protocol (MCP) transforms contact centers into AI-driven co...

AmplifAI raised $33.7M in Series B to boost AI and human agent performance in contact centers, led by CVS Health Ventures to ...

SuccessKPI, a top Generative AI WEM provider, is now available in the new AI Agents and Tools category on AWS Marketplace.

Oracle earned top ratings for product experience, innovation, and customer value in the 2025 ISG Research Buyers Guides for A...

Workday partners with Microsoft to help organizations manage human and AI workforces securely and efficiently from a unified,...

AI-powered contact center leader launches new enterprise-grade features to build and manage solutions at scale, enhancing eff...

Resolve acquires Espressive to enhance AI agents RITA and Jarvis, strengthening its leadership in automation and enterprise-g...