Conduent integrates GenAI to enhance fraud prevention, benefit disbursements, and citizen services across U.S. government pro...

AI-powered contact center leader launches new enterprise-grade features to build and manage solutions at scale, enhancing eff...

The new platform helps brands improve their recommendations inside large language models (LLMs), ushering in a new era of gen...

Spara unifies voice, chat, and email in one AI platform to instantly engage and qualify buyers, streamlining sales and boosti...

Albertsons teams up with Google Cloud to enhance grocery shopping through a new AI-powered assistant, offering smarter, more ...

Resolve acquires Espressive to enhance AI agents RITA and Jarvis, strengthening its leadership in automation and enterprise-g...

Vectara launches Agent API and intuitive chat UI, letting enterprises create conversational AI experiences with unmatched acc...

Genesys Cloud tools empower employees and AI agents to work in sync, automate workflows, and drive better results through con...

Powered by Microsoft Azure OpenAI, Ralph Lauren's new app feature offers personalized style guidance, bringing the brand’s ...

SoundHound AI, valued at $6.23B, acquires Interactions to enhance its conversational AI tech, strengthening its role in custo...