NiCE launches agentic AI innovation that converts enterprise interaction data into ready-to-deploy AI agents, accelerating CX...

Verint expands its AI-powered bot portfolio to Calabrio customers, enabling advanced CX automation, workforce optimization, a...

AUI acquires Quack AI to strengthen its neuro-symbolic AI platform and expand enterprise-grade customer service agent technol...

The AI Messaging Agent enables two-way SMS engagement to qualify leads, boost sales, and grow revenue through smarter custome...

Moniepoint launches “M,” Nigeria’s first AI chatbot for the informal economy, using AI to simplify insights and boost f...

Secure AI assistant powered by company data handles FAQs, bookings, and leads, saving ~40 hrs/month and automating ~80% of ro...

Chinese company DeepSeek releases experimental AI model version DeepSeek-V3.2-Exp, marking a key step in advancing its AI tec...

Silverback Chatbot launches AI Agents to boost automation, streamline workflows, and enhance customer engagement for business...

Alida’s Q3 2025 release introduces advanced AI-powered reporting and analysis tools, enhancing insights and efficiency for ...