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Customer Experience
June 04, 2025
How AI is Transforming Customer Experience in 2025

In 2025, the days of frustrating customer service are fading fast. AI is revolutionizing how businesses connect—ditching th...

Cognigy Joins Microsoft: Opening New Doors to Azure Users for Deploying Next-Generation Enterprise AI Agents

Cognigy achieves Microsoft Solutions Partner status, offering certified AI agents on Azure to enhance customer engagement and...

Customer Experience
June 02, 2025
Creovai Joins 8x8’s SoldBy8 Program to Transform AI Contact Centers

Firstsource teams up with Sanas to boost customer support using AI speech technology.