Talkdesk Healthcare Experience Cloud offers AI-powered self-service, smart routing, and Epic integration for seamless, coordi...

Cerence AI integrates its Audio AI suite with HARMAN AudioworX, bringing advanced speech, communication, and safety features ...

Medallia welcomes Jagrit Malhotra as Chief Revenue Officer to drive global sales and scale enterprise growth through transfor...

New integration links 8x8 CX platform with core banking systems, enabling smarter, faster, and more secure customer experienc...

Legaltech pioneer unveils new innovations designed to speed up the work-to-cash cycle by as much as 40%, helping law firms bo...

Third exec hire this year highlights Broadvoice’s rapid growth and commitment to a unified brand strategy for its AI-powere...

New features deliver faster insights, automated field checks, and AI-driven Q&A for M&A, engineering, and operations workflow...

Microsoft expands its ecosystem by adopting OpenAI’s most advanced AI model, enhancing capabilities and driving innovation ...

Asana and Amazon Q Index integration lets IT leaders embed secure, scalable generative AI into workflows, unlocking insights ...

Salesforce to acquire Waii, a platform that turns natural language into SQL queries making data access easier without needing...