The partnership enhances compliance and speeds up global deployments, allowing quicker entry into complex and regulated inter...

The acquisition strengthens ePlus' portfolio with advanced AI-powered solutions, expanding capabilities to better serve evolv...

Resolve acquires Espressive to enhance AI agents RITA and Jarvis, strengthening its leadership in automation and enterprise-g...

Adobe announces AI agents to help businesses optimize CX and marketing, powered by AEP for real-time data, context-aware acti...

Leading brands honored for exceptional customer experience achievements at Verint Engage 2025, celebrating innovation and imp...

Verint honored partners from North and Latin America at Engage 2025, its premier CX Automation conference focused on real-wor...

Vectara launches Agent API and intuitive chat UI, letting enterprises create conversational AI experiences with unmatched acc...

Amazon enhances accessibility for 200,000 LSF users in France with new customer service support in French Sign Language.

Genesys Cloud tools empower employees and AI agents to work in sync, automate workflows, and drive better results through con...

Powered by Microsoft Azure OpenAI, Ralph Lauren's new app feature offers personalized style guidance, bringing the brand’s ...