News at Glance
Glia Launches AI Benchmarks to Boost Contact Center Insights
8x8 Wins SBR Award for CX Leadership in Business Communications
Vonage revamps API Enablement Program to boost startup innovation.
Invoca Sees Surge in Contact Center Growth with AI Upgrades and New CCaaS Integrations
Converge Technologies Partners with NVIDIA to Help Businesses Scale AI Programs
Jabra Unveils Engage AI Complete for Call Centers
Firstsource Partners with Sanas to Boost Customer Chats Using AI
FourNet Unveils IntellAIgent: Transforming AI-Driven Contact Center Operations
TCN Increases Workforce Management Suite with AI-Powered Capabilities
RingCentral launches RingCX for Salesforce Service Cloud Voice on AppExchange.
Talkdesk launches AI-powered Utilities Experience Cloud to modernize customer support.
Creovai Joins 8x8’s SoldBy8 Program to Transform AI Contact Centers
NICE Actimize upgraded its SURVEIL-X solution with Generative AI via Actimize Intelligence, enabling smarter detection of market abuse across employee communic
FUJITSU’S 1FINITY LAUNCHES GLOBALLY: A BOLD NEW PLAYER IN GLOBAL NETWORK SOLUTIONS
WAYPOINT AI RAISES $3.1M TO AUTOMATE ESCALATIONS AND BOOST ENGINEERING PRODUCTIVITY.
Wunderkind’s New ‘Build’ Framework Puts Control Back in Marketers’ Hands with Agentic AI Integration Suite
Upstream Works Launches AgentNow Suite for Faster Customer Help
Transformative Growth Ahead: Explore 8x8’s Booming AI-Enhanced Customer Experience Platform
IntelePeer unveils Next-Gen Agentic AI to Revolutionize Enterprise Contact Centers
Alorica Launches CX2GO, a turnkey secure CX Solution for Growth
Concentrix Launches iX Hero to Make Customer Service Smarter and Quicker
Zoom and ServiceNow Team Up to Reinvent Customer Support
New Five9 Study Finds Human-Centric AI Key to Customer Loyalty in 2025
Cognigy Joins Microsoft: Opening New Doors to Azure Users for Deploying Next-Generation Enterprise AI Agents
Helport AI launches Helport Remote to transform global contact center management.
8x8 report highlights UK public sector’s need to modernize CX platforms.
Glia Launches AI Benchmarks to Boost Contact Center Insights
8x8 Wins SBR Award for CX Leadership in Business Communications
Vonage revamps API Enablement Program to boost startup innovation.
Invoca Sees Surge in Contact Center Growth with AI Upgrades and New CCaaS Integrations
Converge Technologies Partners with NVIDIA to Help Businesses Scale AI Programs
Jabra Unveils Engage AI Complete for Call Centers
Firstsource Partners with Sanas to Boost Customer Chats Using AI
FourNet Unveils IntellAIgent: Transforming AI-Driven Contact Center Operations
TCN Increases Workforce Management Suite with AI-Powered Capabilities
RingCentral launches RingCX for Salesforce Service Cloud Voice on AppExchange.
Talkdesk launches AI-powered Utilities Experience Cloud to modernize customer support.
Creovai Joins 8x8’s SoldBy8 Program to Transform AI Contact Centers
NICE Actimize upgraded its SURVEIL-X solution with Generative AI via Actimize Intelligence, enabling smarter detection of market abuse across employee communic
FUJITSU’S 1FINITY LAUNCHES GLOBALLY: A BOLD NEW PLAYER IN GLOBAL NETWORK SOLUTIONS
WAYPOINT AI RAISES $3.1M TO AUTOMATE ESCALATIONS AND BOOST ENGINEERING PRODUCTIVITY.
Wunderkind’s New ‘Build’ Framework Puts Control Back in Marketers’ Hands with Agentic AI Integration Suite
Upstream Works Launches AgentNow Suite for Faster Customer Help
Transformative Growth Ahead: Explore 8x8’s Booming AI-Enhanced Customer Experience Platform
IntelePeer unveils Next-Gen Agentic AI to Revolutionize Enterprise Contact Centers
Alorica Launches CX2GO, a turnkey secure CX Solution for Growth
Concentrix Launches iX Hero to Make Customer Service Smarter and Quicker
Zoom and ServiceNow Team Up to Reinvent Customer Support
New Five9 Study Finds Human-Centric AI Key to Customer Loyalty in 2025
Cognigy Joins Microsoft: Opening New Doors to Azure Users for Deploying Next-Generation Enterprise AI Agents
Helport AI launches Helport Remote to transform global contact center management.
8x8 report highlights UK public sector’s need to modernize CX platforms.
prev
next
Saturday, July 12, 2025
main-logo
banner
Latest Articles
Contact Us

  • United States+1
  • United Kingdom+44
  • Albania (Shqipëri)+355
  • Algeria (‫الجزائر‬‎)+213
  • American Samoa+1
  • Andorra+376
  • Angola+244
  • Anguilla+1
  • Antigua and Barbuda+1
  • Argentina+54
  • Armenia (Հայաստան)+374
  • Aruba+297
  • Australia+61
  • Austria (Österreich)+43
  • Azerbaijan (Azərbaycan)+994
  • Bahamas+1
  • Bahrain (‫البحرين‬‎)+973
  • Barbados+1
  • Belarus (Беларусь)+375
  • Belgium (België)+32
  • Belize+501
  • Benin (Bénin)+229
  • Bermuda+1
  • Bhutan (འབྲུག)+975
  • Bolivia+591
  • Bosnia and Herzegovina (Босна и Херцеговина)+387
  • Botswana+267
  • Brazil (Brasil)+55
  • British Indian Ocean Territory+246
  • British Virgin Islands+1
  • Brunei+673
  • Bulgaria (България)+359
  • Burkina Faso+226
  • Burundi (Uburundi)+257
  • Cambodia (កម្ពុជា)+855
  • Cameroon (Cameroun)+237
  • Canada+1
  • Cape Verde (Kabu Verdi)+238
  • Caribbean Netherlands+599
  • Cayman Islands+1
  • Central African Republic (République centrafricaine)+236
  • Chad (Tchad)+235
  • Chile+56
  • China (中国)+86
  • Christmas Island+61
  • Cocos (Keeling) Islands+61
  • Colombia+57
  • Comoros (‫جزر القمر‬‎)+269
  • Congo (DRC) (Jamhuri ya Kidemokrasia ya Kongo)+243
  • Congo (Republic) (Congo-Brazzaville)+242
  • Cook Islands+682
  • Costa Rica+506
  • Côte d’Ivoire+225
  • Croatia (Hrvatska)+385
  • Cuba+53
  • Curaçao+599
  • Cyprus (Κύπρος)+357
  • Czech Republic (Česká republika)+420
  • Denmark (Danmark)+45
  • Djibouti+253
  • Dominica+1
  • Dominican Republic (República Dominicana)+1
  • Ecuador+593
  • Egypt (‫مصر‬‎)+20
  • El Salvador+503
  • Equatorial Guinea (Guinea Ecuatorial)+240
  • Eritrea+291
  • Estonia (Eesti)+372
  • Ethiopia+251
  • Falkland Islands (Islas Malvinas)+500
  • Faroe Islands (Føroyar)+298
  • Fiji+679
  • Finland (Suomi)+358
  • France+33
  • French Guiana (Guyane française)+594
  • French Polynesia (Polynésie française)+689
  • Gabon+241
  • Gambia+220
  • Georgia (საქართველო)+995
  • Germany (Deutschland)+49
  • Ghana (Gaana)+233
  • Gibraltar+350
  • Greece (Ελλάδα)+30
  • Greenland (Kalaallit Nunaat)+299
  • Grenada+1
  • Guadeloupe+590
  • Guam+1
  • Guatemala+502
  • Guernsey+44
  • Guinea (Guinée)+224
  • Guinea-Bissau (Guiné Bissau)+245
  • Guyana+592
  • Haiti+509
  • Honduras+504
  • Hong Kong (香港)+852
  • Hungary (Magyarország)+36
  • Iceland (Ísland)+354
  • India (भारत)+91
  • Indonesia+62
  • Ireland+353
  • Isle of Man+44
  • Israel (‫ישראל‬‎)+972
  • Italy (Italia)+39
  • Jamaica+1
  • Japan (日本)+81
  • Jersey+44
  • Jordan (‫الأردن‬‎)+962
  • Kazakhstan (Казахстан)+7
  • Kenya+254
  • Kiribati+686
  • Kosovo+383
  • Kuwait (‫الكويت‬‎)+965
  • Kyrgyzstan (Кыргызстан)+996
  • Laos (ລາວ)+856
  • Latvia (Latvija)+371
  • Lebanon (‫لبنان‬‎)+961
  • Lesotho+266
  • Liberia+231
  • Libya (‫ليبيا‬‎)+218
  • Liechtenstein+423
  • Lithuania (Lietuva)+370
  • Luxembourg+352
  • Macau (澳門)+853
  • Macedonia (FYROM) (Македонија)+389
  • Madagascar (Madagasikara)+261
  • Malawi+265
  • Malaysia+60
  • Maldives+960
  • Mali+223
  • Malta+356
  • Marshall Islands+692
  • Martinique+596
  • Mauritania (‫موريتانيا‬‎)+222
  • Mauritius (Moris)+230
  • Mayotte+262
  • Mexico (México)+52
  • Micronesia+691
  • Moldova (Republica Moldova)+373
  • Monaco+377
  • Mongolia (Монгол)+976
  • Montenegro (Crna Gora)+382
  • Montserrat+1
  • Morocco (‫المغرب‬‎)+212
  • Mozambique (Moçambique)+258
  • Myanmar (Burma) (မြန်မာ)+95
  • Namibia (Namibië)+264
  • Nauru+674
  • Netherlands (Nederland)+31
  • New Caledonia (Nouvelle-Calédonie)+687
  • New Zealand+64
  • Nicaragua+505
  • Niger (Nijar)+227
  • Nigeria+234
  • Niue+683
  • Norfolk Island+672
  • Northern Mariana Islands+1
  • Norway (Norge)+47
  • Oman (‫عُمان‬‎)+968
  • Palau+680
  • Palestine (‫فلسطين‬‎)+970
  • Panama (Panamá)+507
  • Papua New Guinea+675
  • Paraguay+595
  • Peru (Perú)+51
  • Philippines+63
  • Poland (Polska)+48
  • Portugal+351
  • Puerto Rico+1
  • Qatar (‫قطر‬‎)+974
  • Réunion (La Réunion)+262
  • Romania (România)+40
  • Russia (Россия)+7
  • Rwanda+250
  • Saint Barthélemy+590
  • Saint Helena+290
  • Saint Kitts and Nevis+1
  • Saint Lucia+1
  • Saint Martin (Saint-Martin (partie française))+590
  • Saint Pierre and Miquelon (Saint-Pierre-et-Miquelon)+508
  • Saint Vincent and the Grenadines+1
  • Samoa+685
  • San Marino+378
  • São Tomé and Príncipe (São Tomé e Príncipe)+239
  • Saudi Arabia (‫المملكة العربية السعودية‬‎)+966
  • Senegal (Sénégal)+221
  • Serbia (Србија)+381
  • Seychelles+248
  • Sierra Leone+232
  • Singapore+65
  • Sint Maarten+1
  • Slovakia (Slovensko)+421
  • Slovenia (Slovenija)+386
  • Solomon Islands+677
  • Somalia (Soomaaliya)+252
  • South Africa+27
  • South Korea (대한민국)+82
  • South Sudan (‫جنوب السودان‬‎)+211
  • Spain (España)+34
  • Sri Lanka (ශ්‍රී ලංකාව)+94
  • Sudan (‫السودان‬‎)+249
  • Suriname+597
  • Svalbard and Jan Mayen+47
  • Swaziland+268
  • Sweden (Sverige)+46
  • Switzerland (Schweiz)+41
  • Syria (‫سوريا‬‎)+963
  • Taiwan (台灣)+886
  • Tajikistan+992
  • Tanzania+255
  • Thailand (ไทย)+66
  • Timor-Leste+670
  • Togo+228
  • Tokelau+690
  • Tonga+676
  • Trinidad and Tobago+1
  • Tunisia (‫تونس‬‎)+216
  • Turkey (Türkiye)+90
  • Turkmenistan+993
  • Turks and Caicos Islands+1
  • Tuvalu+688
  • U.S. Virgin Islands+1
  • Uganda+256
  • Ukraine (Україна)+380
  • United Arab Emirates (‫الإمارات العربية المتحدة‬‎)+971
  • United Kingdom+44
  • United States+1
  • Uruguay+598
  • Uzbekistan (Oʻzbekiston)+998
  • Vanuatu+678
  • Vatican City (Città del Vaticano)+39
  • Venezuela+58
  • Vietnam (Việt Nam)+84
  • Wallis and Futuna (Wallis-et-Futuna)+681
  • Western Sahara (‫الصحراء الغربية‬‎)+212
  • Yemen (‫اليمن‬‎)+967
  • Zambia+260
  • Zimbabwe+263
  • Åland Islands+358

News
FUJITSU’S 1FINITY LAUNCHES GLOBALLY: A BOLD NEW PLAYER IN GLOBAL NETWORK SOLUTIONS
FUJITSU’S 1FINITY LAUNCHES GLOBALLY: A BOLD NEW PLAYER IN GLOBAL NETWORK SOLUTIONS
WAYPOINT AI RAISES $3.1M TO AUTOMATE ESCALATIONS AND BOOST ENGINEERING PRODUCTIVITY.
WAYPOINT AI RAISES $3.1M TO AUTOMATE ESCALATIONS AND BOOST ENGINEERING PRODUCTIVITY.
Wunderkind’s New ‘Build’ Framework Puts Control Back in Marketers’ Hands with Agentic AI Integration Suite
Wunderkind’s New ‘Build’ Framework Puts Control Back in Marketers’ Hands with Agentic AI Integration Suite
Upstream Works Launches AgentNow Suite for Faster Customer Help
Upstream Works Launches AgentNow Suite for Faster Customer Help
Transformative Growth Ahead: Explore 8x8’s Booming AI-Enhanced Customer Experience Platform
Transformative Growth Ahead: Explore 8x8’s Booming AI-Enhanced Customer Experience Platform