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Published Content

Genesys Raises $1.5 Billion from Salesforce and ServiceNow to Advance Unified CX
Genesys Raises $1.5 Billion from Salesforce and ServiceNow to Advance Unified CX

August 04, 2025
Customer Service Has a New Entry Point And It’s Not Your Chatbot
Customer Service Has a New Entry Point And It’s Not Your Chatbot

August 04, 2025
Fujitsu’s 1finity Launches Globally: A Bold New Player In Global Network Solutions
Fujitsu’s 1finity Launches Globally: A Bold New Player In Global Network Solutions

July 03, 2025
Waypoint Ai Raises $3.1m To Automate Escalations And Boost Engineering Productivity.
Waypoint Ai Raises $3.1m To Automate Escalations And Boost Engineering Productivity.

June 27, 2025
Wunderkind’s New ‘Build’ Framework Puts Control Back in Marketers’ Hands with Agentic AI Integration Suite
Wunderkind’s New ‘Build’ Framework Puts Control Back in Marketers’ Hands with Agentic AI Integration Suite

June 25, 2025
Upstream Works Launches AgentNow Suite for Faster Customer Help
Upstream Works Launches AgentNow Suite for Faster Customer Help

June 11, 2025